Last updated: September 23, 2025
This Privacy Policy describes how Zeden Inc. ("we," "us," or "our") collects, uses, and shares your personal information when you visit or use our website zeden.ai (the "Service").
Information We Collect
We collect information you provide directly to us, information we collect automatically when you use our Service, and information from third-party sources.
Information You Provide to Us
We collect information you provide directly to us, such as when you:
– Create an account or profile
– Use our services or features
– Contact us for support or inquiries
– Subscribe to our newsletter or communications
– Participate in surveys, contests, or promotions
– Provide feedback or reviews
This information may include:
– Name and contact information (email address, phone number, mailing address)
– Account credentials (username, password)
– Profile information and preferences
– Payment information (processed through third-party payment processors)
– Communications with us (emails, chat messages, support requests)
– Any other information you choose to provide
Information We Collect Automatically
When you access or use our Service, we automatically collect certain information about your device and usage, including:
– Device information (IP address, browser type, operating system, device identifiers)
– Usage information (pages visited, time spent on pages, links clicked, features used)
– Location information (general geographic location based on IP address)
– Log information (access times, error logs, referral URLs)
– Cookies and similar tracking technologies (as described in our Cookie Policy)
Information from Third-Party Sources
We may receive information about you from third-party sources, such as:
– Social media platforms when you connect your accounts
– Analytics and advertising partners
– Data brokers or marketing partners
– Public databases and directories
– Other users who refer you to our Service
How We Use Your Information
We use the information we collect to:
– Provide, maintain, and improve our Service
– Process transactions and send related information
– Send you technical notices, updates, security alerts, and support messages
– Respond to your comments, questions, and customer service requests
– Communicate with you about products, services, offers, and events
– Monitor and analyze trends, usage, and activities in connection with our Service
– Personalize and improve your experience
– Facilitate contests, sweepstakes, and promotions
– Detect, investigate, and prevent fraudulent transactions and other illegal activities
– Comply with legal obligations and enforce our terms of service
How We Share Your Information
We may share your personal information in the following circumstances:
– With your consent or at your direction
– With service providers who perform services on our behalf
– With business partners for joint marketing or promotional activities
– In connection with a merger, sale, or acquisition of our business
– To comply with legal obligations, court orders, or government requests
– To protect our rights, property, or safety, or that of others
– With affiliates and subsidiaries within our corporate family
– In aggregated or de-identified form that cannot reasonably be used to identify you
Third-Party Services
Our Service may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
We may also integrate with third-party services such as:
– Analytics providers (Google Analytics, etc.)
– Customer support tools
– Social media platforms
– Payment processors
– Marketing and advertising platforms
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will delete or anonymize it in accordance with our data retention policies.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
– Access: Request a copy of the personal information we hold about you
– Correction: Request correction of inaccurate or incomplete information
– Deletion: Request deletion of your personal information
– Portability: Request transfer of your information to another service
– Restriction: Request restriction of processing of your information
– Objection: Object to certain types of processing
– Withdrawal of consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.
Marketing Communications
You can opt out of receiving promotional communications from us by:
– Following the unsubscribe instructions in our emails
– Adjusting your account settings
– Contacting us directly
Even if you opt out of promotional communications, we may still send you transactional or administrative messages related to your account or our Service.
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Service prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Zeden Inc.
Email: blake@zeden.ai
Website: zeden.ai
This privacy policy is designed to comply with common privacy regulations including GDPR, CCPA, and similar laws. However, we recommend having this policy reviewed by legal counsel to ensure it meets your specific needs and local requirements.
